Welcome to the Wakefield District Families Information Service website. 

This website has been developed to provide information and signposting for all issues affecting children, families and young people.

The Wakefield District Families Information Service (FIS) aims to provide comprehensive, accurate, up to date information on childcare and other local services and support for parents of children and young people up to 20 years old. 

The FIS is able to provide families with information on a wide range of subjects such as parenting and relationships, childcare, physical and mental health, sports, play and recreational opportunities, support services for young people, and much more.

The FIS also provides an information service that can directly support parents as well as referring them to services and information available at a national level through websites, helplines and printed materials.

Comments and Compliments

The FIS welcomes comments from users of our service and visitors to this website.  We actively encourage feedback on all aspects of your experience of using our service.  As part of our quality assurance we closely monitor customer feedback which we use to help identify potential areas for service improvement.  If you would like to provide us with feedback you can phone the Information Team on 0800 587 8042, fax us on 01924 306262, email us at fis@wakefield.gov.uk, text 07624 809247 or write to us at the address on the Contact Us page.

The following are a selection of comments received recently from users of our service through an evaluation form:-

 "Rang one afternoon for urgent childcare, info was given over phone, childminder  visited and employed by 4pm same day, very happy."

 "The gentleman I spoke to was extremely helpful & due to his information found a lovely childminder."

 "The lady I spoke to was helpful and friendly. I have also recommended you to other members of my family."

"Fab internet service & search for childminders with immediate vacancies very up to date."

"Information was sent quickly and information was well personalised."

"Everyone I spoke to was more than helpful.  You are on my favourites list."

By clicking on the categories below you will find relevant information.